Professional Services
Training Courses
Intellicate Workforce Factors
We offer a range of self-contained carousel courses designed to boost management skills in the workplace. These courses are suitable for Team Leaders, Line Managers, Operational and Resource Managers challenged by the demand for more efficiency in the workplace. Each course is designed to be delivered online, and tailored to the attendee´s business operation to ensure the course objectives deliver practical benefits right at the outset. Course facilitators are industry veterans experienced in workplace management with particular expertise in workforce scheduling strategies.
Shift Pattern Design for Extended and 24 hour Working
Good shift pattern design is essential for workplace environments that have extended or 24 hour working. The course covers week based and sequence based shift pattern designs, including rotating and fixed shifts.
Advanced Shift Pattern Design for Flexible Working
A more advanced course that demonstrates the relationship between staff working hours, day–off–day–on ratios, and the factors that affect staff well–being. Managing shift pattern combinations are also a feature of this course.
Staff Scheduling for Team Leaders and Resource Managers
This course is tailored to specific business operations. The course includes designing a staff schedule that meets at least one defined management goal, including how to assess the impact between staff headcounts, working hours and costs so its efficiency and effectiveness can be quantified.
Staff Supply and Demand Match Analysis for New Business
Delivering staff resources that match the business demand is a crucial element of planning business opportunities. This course outlines the methods for defining a demand profile, and how to deliver a cost effective staff supply to match. This course is particularly suitable for defining the likely terms and conditions of prospective employees.
Managing Compliance to Reduce Exposure to Risk
Working hour laws are evaluated against examples of staff schedules to understand what is and isn´t likely to be allowed in practice. This course does not deliver legal training, but uses worked examples to highlight when and where to anticipate the risks and be able to recognize when they are likely to occur.
Shift Work and Occupational Health
This course specifically covers the basics when managing staff schedules. The course covers the effects of the speed and direction of rotating schedules on staff, and how to reduce or avoid sleep deprivation risk, including fatigue and risk assessment.

