|
No
|
Type
|
Description
|
Details
|
|
1
|
Collate
|
Previous days records
|
Deliver to Steve Folger before 9am
|
|
2
|
Support
|
General calls
|
Liaise with peer group to cover demand.
|
|
3
|
Training
|
Deliver training input on FastResponse
|
Training Room 3pm.
|
|
4
|
Appraisal
|
Interviews all morning
|
Contact Trevor Casey if you need to schedule some time with Cynthia. Alternatively she will be checking email later during the day - don't rely on voicemail if urgent.
|
|
5
|
Planning
|
Workshop for Hiro Ltd
|
Liaise with Angela Tobin who is available and be on hand to help with finalising the Hiro workshop.
|
|
6
|
Priority
|
Priority calls
|
Liaise with supervisor to cover absences from this station.
|
|
7
|
Training
|
FastResponse Training Course
|
Update course on new support desk software. Training room 3pm.
|
|
8
|
Planning
|
Scheduling Planning for Sunday 17/4/05
|
Steven Folger will need some help this week to get the arrangements finalised for the workshop on Sunday with Hiro Communications Ltd.
|
