Business Center for Mon, April 30, 2007 to Sun, June 03, 2007

Example of combined schedules for a business unit delivering support and helpdesk facilities.

Shift	Personnel	Break	Assignments	Memo
07:30-15:30	FT Agent Elizabeth Fretwell		1
	FT Agent Peter James	10:00-10:45	2, 3
	FT Agent Ingrid Berryman		3
08:00-16:00	CRM Malachi Wiess	12:00-12:45	1	1
	CRM Carol VanAllen		4	1
	FT Agent James Smith		3
	CRM John Jones	12:00-12:45	1	1
	CRM Graham Waters		4	1
	FT Agent Roger Green		3
08:30-17:30	Mgmt Coach Trevor Casey	12:30-13:15
	Res. Planner Steven Folger	12:30-13:15	5
	Res. Planner Hilary Gough	12:30-13:15
09:00-17:00	FT Agent Martin Speed
	FT Agent Javid Ali		1, 3
	FT Agent Geoffrey Bowman		6
	FT Agent Jane Green		6
	FT Agent Tracy Brown		6
09:30-14:30	PT Agent Stephen Owen		7
	PT Agent Ian Pearce	13:30-14:15	3
	PT Agent Jackie Long	13:30-14:15	6
	PT Agent Marlene Phillips		3
	PT Agent Gwen Miller		7
12:30-20:30	FT Agent Richard Allen
	FT Agent Victoria Ainsworth		6
14:00-22:00	CRM Helen Vizara		1	1
	CRM Sheeleagh Kendrick	18:00-18:45	4	1
	CRM Wendy Harrow		1	1
	CRM Angela Tobin	18:00-18:45	4	1
18:00-22:00	PT Agent Jonathan Roberts		3
	PT Agent Matthew Lee		8, 1	1
	PT Agent Monica Sewell		6
	PT Agent Siobhan O'Malley		6
	PT Agent Beth Roberts		6
20:00-08:00	FT Agent Beatrice Grant-Smith
Day Off	FT Agent Hugh Thompson
	FT Agent Peter Agar
	FT Agent Frederick Braithwaite
	FT Agent Eunice Goldman
	FT Agent Timothy Chiswick
	FT Agent Veronica Smythe

No	Type	Description	Details
1	Appraisal	Management Suite	As per appraisal schedule
2	Collate	Previous days records	Deliver to Steve Folger before 9am
3	Support	General calls	Liaise with peer group to cover demand.
4	Sales	Reviews with area account managers	Teleconference room
5	Planning	Workshop for Hiro Ltd	Liaise with Angela Tobin who is available and be on hand to help with finalising the Hiro workshop.
6	Priority	Priority calls	Liaise with supervisor to cover absences from this station.
7	Training	FastResponse Training Course	Update course on new support desk software. Training room 3pm.
8	Planning	Scheduling Planning for Sunday 17/4/05	Steven Folger will need some help this week to get the arrangements finalised for the workshop on Sunday with Hiro Communications Ltd.

No	Details
1	Two volunteers are needed for the Hiro workshop on Sunday followed by dinner. It's their way of thanking us and will include partners in the evening. If you would like to be involved please contact Steve before Saturday.

Published on Fri, May 30, 2008 at 14:49:27