Business Center for Mon, April 30, 2007 to Sun, June 03, 2007

Example of combined schedules for a business unit delivering support and helpdesk facilities.

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Day Schedule - Business Center

Monday, 30 Apr 2007

Shift Personnel Break Assignments Memo
07:30-15:30 FT Agent Linda Grant   1, 2  
  FT Agent Roger Green      
  FT Agent James Smith   3  
08:00-16:00 CRM John Jones 12:00-12:45   1
  FT Agent Peter Agar      
  FT Agent Timothy Chiswick   4  
  FT Agent Veronica Smythe   5  
  CRM Graham Waters     1
  CRM Malachi Wiess 12:00-12:45   1
  CRM Carol VanAllen     1
08:30-17:30 Res. Planner Hilary Gough 12:30-13:15 6  
  Mgmt Coach Trevor Casey 12:30-13:15    
  Manager Cynthia Cross 12:30-13:15 7, 8, 3  
  Mgmt Coach Jasmine Fields 12:30-13:15 6, 3  
  Res. Planner Steven Folger 12:30-13:15 9  
09:00-17:00 FT Agent Tracy Brown      
  FT Agent Martin Speed   10  
09:30-14:30 PT Agent Stephen Owen   11  
  PT Agent Ian Pearce 13:30-14:15 1, 3  
  PT Agent Marlene Phillips   3  
  PT Agent Gwen Miller   11  
12:00-20:00 FT Agent Frederick Braithwaite 16:15-17:00 10  
  FT Agent Hugh Thompson   1  
12:30-20:30 FT Agent Beatrice Grant-Smith   10  
14:00-22:00 CRM Sheeleagh Kendrick 18:00-18:45   1
  CRM Angela Tobin 18:00-18:45   1
  CRM Helen Vizara     1
  CRM Rachel Tinsley   10  
  CRM Wendy Harrow     1
18:00-22:00 PT Agent Monica Sewell   1, 3  
  PT Agent Siobhan O'Malley   1, 3  
  PT Agent Beth Roberts   1, 3  
  PT Agent Jonathan Roberts   3  
  PT Agent Matthew Lee     1
20:00-08:00 FT Agent Eunice Goldman     2
Day Off FT Agent Javid Ali      
  FT Agent Geoffrey Bowman      
  FT Agent Fiona Frost      
  FT Agent Elizabeth Fretwell      
  FT Agent Richard Allen      
  FT Agent Jane Green      
  FT Agent Victoria Ainsworth      
  FT Agent Peter James      
  FT Agent Ingrid Berryman     2
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Assignments

No Type Description Details
1 Appraisal Management Suite As per appraisal schedule
2 Training Deliver training input on FastResponse Training Room 3pm.
3 Support General calls Liaise with peer group to cover demand.
4 Collate End of day records Deliver reports to Resource Planner
5 Meeting Team Meeting in Annex 09:00 am Update on resourcing schedule, should be no longer than 20 mins. If you can't make it can you let Resource Planner know.
6 Meeting Small Conference Room Budget Reviews 2pm-4pm
7 Appraisal Interviews all morning Contact Trevor Casey if you need to schedule some time with Cynthia. Alternatively she will be checking email later during the day - don't rely on voicemail if urgent.
8 Meeting With the Executive Budget Reviews 2pm-4pm.
9 Planning Workshop for Hiro Ltd Liaise with Angela Tobin who is available and be on hand to help with finalising the Hiro workshop.
10 Priority Priority calls Liaise with supervisor to cover absences from this station.
11 Training FastResponse Training Course Update course on new support desk software. Training room 3pm.
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Memos

No Details
1 Two volunteers are needed for the Hiro workshop on Sunday followed by dinner. It's their way of thanking us and will include partners in the evening. If you would like to be involved please contact Steve before Saturday.
2 Volunteers for 4 hours overtime to cover sickness: 0900-1400. Contact Hilary Gough if you're interested.
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Unavailability

Personnel Type Description Details
FT Agent Christine Davalio Maternity    
PT Agent Jackie Long Sick Uncertficated Planned absence.
FT Agent Phillip Bunting Half Day Leave    
FT Agent Alan Greenacre Full Day Leave    
FT Agent Gill Spencer Full Day Leave    
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Please contact Intellicate at: info@intellicate.com
Schedule created using Schedule24
Published on Fri, May 30, 2008 at 14:49:25