This is the final part of a three part series offering a second opinion about Top TenREVIEWS article about employee scheduling in general and Schedule24 in particular. With over 500 customers in 15 countries using Schedule24 across a wide range of industries and businesses you may welcome the benefit of a second opinion!
|Top TenREVIEWS||Second Opinion…|
|Opinion about Feature Set|
|“Before you can use the automatic wizard tool, you must assign shifts manually. This can be frustrating because although you can assign departments and positions to managers, you can’t see that data in the scheduler screen.”||We disagree. The Schedule24 Wizard only requires you to enter shifts once. After that it is a totally automated process and you see the finished result when it is complete. That is what autiomation means. You can see for yourself here|
|“The schedule wizard is quite straightforward and helped us set up our employee list, shifts and basic schedule in just eight steps.”||We agree . There are two kinds of Wizards, a schedule wizard and a shift pattern wizard. We use both depending what kind of problem you want to solve.|
|“One issue with its ability to automatically assign employees is slow processing.”||We disagree. After re-writing the calculation algorithm to manage more complex settings the Wizard is ‘blisteringly’ fast.|
|“After completing the wizard, we discovered that some employees had not been automatically assigned shifts”.||We agree. The Wizard will not assign shifts to employees after it has solved a scheduling problem. Alternatively it may be a solution doesn’t exist.|
|“However, the application includes a conflict warning system to help you with accuracy.”||We agree. In fact you can carry out over 425 conflict and logical checks. The most comprehensive ACM system available – for any system.|
|“Limited color-coding is available in Schedule24, but it only shows whether shifts are filled and whether employees are unavailable.”||We disagree. You have unlimited color options for shift times; shift descriptions; assignment matches; individual unavailability categories; weekends; and public holidays. You also have color distribution profiles and max min thresholds for hours, headcount and costs.|
|“The support model for Schedule24 is less than complete but, in comparison to other desktop software products, it is free.”||We disagree. We offer a fully featured helpdesk and support dashboard with ticketing system that is free for Schedule24 Scheduler; and full telephone contact and support facilities for a fee for Schedule24 Resource Manager.|
|“However, note that its price increases as you need to manage more staffers. The one-time cost for scheduling unlimited staffers is about double the cost of this software’s top competitors.”||We disagree. Feature for dollar Schedule24 offers the most powerful employee scheduling software available at a fraction of the cost.|
|“Schedule24 offers a feature base that lets you accomplish many tasks. It can save you time compared to scheduling by hand and can provide solid data reporting that you can’t get from spreadsheet applications. It includes a mobile app and hosted services, which are unavailable in other desktop download schedulers we tested.”||We agree. What else can we say.|
|“Nevertheless, this software is missing features such as data export and data APIs that let you integrate with payroll services and other HR management tools.”||We disagree. Should check out Schedule24 Resource Manager. You don’t pay for features you don’t need.|
|“A built-in help section is easy to use but not exhaustive.”||We disagree. With over a thousand online topics and over 20,000 words supported by fully featured videos our customers think differently.|
|“Schedule24 has several good features that will save you time and improve scheduling accuracy, but it is more cumbersome to use than competing desktop software applications. It has a low cost if you have 25 employees or fewer, but if you have a large staff, we recommend that you consider some of our higher-ranked automatic scheduler.”||We disagree. You might want to check out the differences between “shift scheduling” and solving employee scheduling problems here.And let these guys have the final word|
To learn more about Schedule24 and or other range of employeee scheduling software please visit our website.