First, in the last post there was a somewhat disingenuous reference to “…some of them even provide scheduling optimization (not those on the picture above obviously)”. And I suppose ‘Clicksoftware‘ claim they do this but I doubt it. Shift scheduling optimization means ‘the best possible’ solution; and to know you have the best possible solution you need to prove you have evaluated all possible solutions. You need very big computers, deep pockets, and plenty of time on your hands for all but the trivial scheduling problems.
I am confident all the shift scheduling software systems, incluiding enterprise, offer what we call ‘heurisitc’ scheduling solutions. These provide very good solutions most of the time – and a lot quicker and a lot more cheaply. Though enterprise systems are not cheap.
I cover this in my blog “Optimization is not Compromization”
Second, as a supplier of scheduling software, (one of those on the picture obviously), to one of the largest largest police forces in the UK for 7 years, I know the power of software is in the problems it solves not how it is deployed. If you offer solutions that solve scheduling problems e.g. automated multi-pattern 24/7 deployment combinations; and automated conflict checking of several thousand pieces of scheduling logic; and as an aside enable them to get rid of nine filing cabinets of process associated with automated MG10 reporting procedures, the only thing left is cost.
Unless you are talking about scale Enterprise is a bit of a ‘white elephant’, as many who have burnt through corporate budgets are beginning to realize.